This thorough four-day course provides excellent fundamental training for those aspiring to become new supervisors and team leaders or those who are already in a supervisory role, but who have had little or no formal training. Experienced managers will also find many of the modules beneficial to formalise their leadership skills and as a refresher for recognised managerial methods that may have become overlooked.

Accredited by the Institute of Leadership & Management, the course includes the following:

Day 1
Leading Your Work Team: Develop an understanding of leading your team, and the difference between leadership and management. Understand a range of leadership styles, their benefits and potential impact on individuals and performance.
Developing the Work Team: Understand the definition of a workplace team using examples of typical team structures. Using an outline of team roles and responsibilities when leading the team. Learn to utilise simple job instruction techniques

Day 2
Workplace Communication: The importance of effective communication and why clear and effective communication is essential in the workplace. Methods and their optimal use when communicating with the team. Understand the importance of maintaining accurate records of communication.
Induction & Coaching in the Workplace: Discusses the value and benefits of integrating new members into the team. Develop an understanding of coaching as required by a practising team or cell leader.

Day 3
Improving the Performance of the Work Team: Delegates will develop an understanding of the organisational goals of the team and how to motivate the team and team members to achieve these.
Planning & Monitoring Work: Develop an understanding of effective planning and monitoring of work as required with the team. Understand how to monitor a team’s performance against the plan and how to allocate work. Know how to work within the organisational guidelines to achieve team goals.

Day 4
Understanding Change in the Workplace: Delegates will recognise potential internal and external reasons for change in the workplace. They will understand team member’s attitudes and responses to change and how to overcome the culture and individual barriers to change.
Building an Awareness of Waste Management: Provides learners with an awareness of waste management techniques and strategies. Delegates will understand how industry waste impacts upon the environment, what good practices are regarding waste management and what the benefits are of employing them.



Delegates wishing to gain the ILM Level 2 Certificate in Leadership & Team Skills qualification can do so by successfully completing a reflective review. This will be explained during the programme. An additional ILM registration fee of £95 is required (additional fee not required for funded places)

NB: If the course is fully booked by the time of your enquiry, please call 01452 331331 and we will arrange for you to be booked on to the next available course.