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This thorough, four-day course provides excellent fundamental training for those aspiring to become new supervisors/team leaders or those who are already in a supervisory role but who have had little or no formal training. Experienced managers will also find many of the modules beneficial to formalise their leadership skills and as a refresher for recognised managerial methods that may have become overlooked.

Current course dates:

11th June, 18th June, 25th June, 2nd July (FULL)

3rd, 11th, 18th, 25th September (Worcestershire)

10th, 17th, 24th September, 1st October (Swindon)

Get in touch to find out more.

Day 1

Leading Your Work Team
Develop an understanding of leading your team, and the difference between leadership and management. Understand a range of leadership styles, their benefits and potential impact on individuals and performance.

Developing the Work Team
Understand the definition of a workplace team using examples of typical team structures. Using an outline of team roles and responsibilities when leading the team. Learn to utilise simple job instruction techniques.

Day 2

Workplace Communication
The important of effective communication and why clear and effective communication is essential in the workplace. Methods and their optimal use, including digital methods when communicating with the team. Understand the important of maintaining accurate records of communication. Understand potential benefits of digital app’s such as ‘orai’ that can support a new team leader.

Induction & Coaching in the Workplace
Discusses the value and benefits of integrating new members into the team. Develop an understanding of coaching as required by a practising team or cell leader.

Day 3

Improving the Performance of the Work Team
Delegates will develop an understanding of the organisational goals of the team and how to motivate the team and team members to achieve these. Planning and Monitoring Work: Develop an understanding of effective planning and monitoring of work as required with the team. Understand how to monitor a team’s performance against the plan and how to allocate work. Know how to work within the organisational guidelines to achieve team goals.

Day 4

Understanding Change in the Workplace
Delegates will recognise potential internal and external reasons for change in the workplace, such as the influence of digitalization on their organisation, and the benefits of such influences. They will understand team member’s attitudes and response to change and how to overcome the culture and individual barriers to change.
Understanding Mental Health in the Workplace: Provides learners with information on the impact of Mental Health issues in the workplace and explores the best way to approach team members who may be struggling and help them find the right support.