fbpx
Wednesday, 02 May 2018 16:23

Certificate in Leadership & Team Skills

This course provides excellent fundamental training for those aspiring to become new supervisors/team leaders or those who are already in a supervisory role but who have had little or no formal training.

Current course dates:

3rd, 11th, 18th, 25th September (Worcestershire)

12th, 19th, 26th September, 3rd October (Bristol area - venue TBC)

10th, 17th, 24th September, 1st October (Swindon)

2nd, 9th, 16th and 23rd October (Venue TBC)

8th, 15th, 22nd, 28th October (Swindon)

7th, 14th, 19th, 26th November (Worcestershire) 

Get in touch to find out more.

Day 1

Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles

Understanding Digital Change in the Workplace:
• Potential internal and external reasons forchange in the workplace
• Team member’s attitudes and response to change
• How to overcome the culture and individual barriers to change

Day 2

Workplace Communication:
• Importance of effective communication
• Communication Methods and their optimal use, including digital methods
• Importance of maintaining accurate records of communication

Improving the Performance of the Work Team:
• Understanding the organisational goals of the team
• How to motivate the team and team members
• Holding the individual & team accountable for goals

Day 3

Developing the Work Team:
• Definition of a workplace team & team structures
• Team roles and responsibilities
• Simple job instruction techniques


Induction & Coaching in the Workplace:
• Value and benefits of integrating new members into the team
• Understanding coaching best practices
• The value of coaching team members on new technology & sustaining digital applications in the workplace

Day 4

Planning and Monitoring Work:
• Understanding effective planning and monitoring
• Monitoring a team’s performance
• Allocating work
• Working within the organisational guidelines


Understanding Mental Health in the Workplace:
• Understanding how to be mentally healthy
• Impact of Mental Health issues in the workplace
• Ways to approach team members who may need support

Assessment for this course is by a set of short-answer questions to be written on each day of the course. Delegates will be required to attend all 4 training days.