Next course dates:
5th, 12th February 2026
Course Price:
£649 + VAT + ILM Registration Fee £112
Who should attend this two day course?
This course is perfect for the first time manager and team leaders. It will provide an excellent understanding of the essentials for those who oversee day to day operations within the business.
Why should you attend?
Managing others to deliver the business goals and objectives requires a set of skills that cannot be substituted by enthusiasm and dedication. This two-day course provides the essential management skills and know-how for employees stepping up and transitioning to a Team Leader or supervisory role. It will impart tried and tested managerial practices and recognised techniques to enable your new Team Leader to get the most from their team. Accredited by the ILM, delegates will achieve a a widely recognised qualification upon which they
can build and progress.
Dates:
Next course dates: 5th & 12th February 2026
Get in touch to find out more or Book Online Now
Day 1
Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles
Workplace Communication
• Understand the importance of effective communication
• Know when and how to use different methods of communication
• Understand the importance of maintaining accurate records of communication
Day 2:
Improving Performance of the Work Team
• The organisation's requirements in relation to team performance
• Addressing team performance with SMART objectives
• Using motivation to improve performance
Understanding Change in the Workplace:
• Reasons for change
• Dealing with different attitudes to change in the workplace
• Implementing, supporting, and maintaining change in the workplace
Assessment for this course is by a set of 2 short-answer questions to be written following each day of the course. Deadlines are communicated during the enrolment stage.
Delegates will be required to attend both training sessions.
Get in touch or book now
