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HR & EMPLOYMENT LAW
When employee trouble strikes. Expert advice and support via telephone, e-mail or on-site. Fixed monthly fee or Pay as you Go.
ONLINE TRAINING
Our first-class leadership training is now available online during the COVID-19 crisis. Courses at levels two, three and four.
RESTRUCTURE & REDUNDANCY
Nobody wants to make redundancies, but when you're left with no option you're going to want to get the process right.
Accidental Managers: Know the Essentials
A one-day training course to equip new, first-time and aspiring managers with essential management skills
Rewarding a high performing employee with a promotion to manage their peers is a widely accepted business practice. However, the transition from successful employee to successful manager isn’t as straightforward as a new job title and a pay rise. Your best salesperson can become your worst sales manager because they don’t possess what is a completely new set of skills automatically upon promotion. According to a CIPD report, 60% of first-time managers fail because the skill set required is entirely different to what their old job involved. Our First Time Managers workshop prepares new managers for success by providing the relevant skills to effectively manage, motivate and lead their team.
Build confidence to get the job done right the first time
Who should attend?
This one-day course is suitable for new and aspiring managers who want to learn the essential skills to be effective in their new role. We also offer an Accredited 4-day Qualification which goes into more depth and provides a qualification that can further support your team's management development and be built upon through their management careers.
Course Content
- Module 1 - Understanding the transition from employee to manager
- Module 2 - Manager Conversations: the framework for effective conversations
- Module 3 - Confidence and assertiveness techniques
- Module 4 - Creating positive and productive relationships
- Module 5- Developing active listening and questioning skills
Benefits to the Business | Benefits to the Delegate |
Build a capable management team | Build your confidence during transition from team member to manager |
Retain your best talent through investment | Earn respect from employees through effective managerial behaviour |
Create a smooth transition from employee to manager minimising inefficiency | Feel competent and ready to take on the challenge of people management |
Ensure that good working relationships remain when an employee becomes a manager | Skills and knowledge are immediately implementable |
See a return on investment as managers are immediately effective |