Online L3 Certificate in Leadership & Management

13th, 20th, 27th November and 4th December 

Who should attend?

This course is perfect for aspiring as well as established line managers to receive an understanding of the essentials of line management. It provides development on the fundamentals of what it takes to be an effective line manager. 

Why should you attend?

Effective Line Managers are able to maximise their team’s performance by recognising individual team member’s capability for any given task and applying appropriate management techniques.  This four-day course will provide managers with the skills and know-how to develop their own high performing team and who can confidently deliver the organisational objectives. ILM accredited, this is an engaging and participative course that encourages group debate and discussion. Line managers can share and listen to experiences of best people management practice. To obtain the Certificate, delegates are required to attend each day and submit assignments following each day of learning.

You'll need to complete the four modules which are delivered one per day over a morning and afternoon session; so that's four sessions you'll need to attend.


13th, 20th, 27th November and 4th December 2024 - BOOK NOW 

Can't make these dates? Get in touch to discuss alternatives!

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Module 1

Understanding Leadership:
• Understand the roles and responsibilities of being a leader
• Leadership models, behaviours and sources of power
• Discover your own personal leadership style and how to develop appropriate leadership behaviours

Module 2

Management Communication:
• Understand the communication cycle and its relevance in effective management.
• Understand the important of tone, language and level of formality and assess verbal versus written forms of communication
• Discuss the impact of digitalisation when communicating to your team and the measures of success for digital communication
• Analyse your own communication skills and identify your strengths and areas for improvement.

Module 3

Understanding Performance Management & Motivating the Work Team:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Module 4

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the enrolment stage.

Delegates will be required to attend all 4 training days. 

Get in touch to find out more or Book Online Now



Benefits to the Business Benefits to the Delegate
Build effective and confident line managers who support their team Gain a new range of management skills to perform the role effectively
Retain staff thanks to managers managing the team well Motivate and engage the team to achieve goals
Avoid costs from low quality managerial behaviour Build confidence in coaching colleagues’ work, skills and behaviour
Ensure a motivated team with high productivity See the bigger picture about the department’s performance 

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