You'll need to complete the four modules which are delivered one per day over a morning and afternoon session; so that's four sessions you'll need to attend.
Dates:
13th, 20th, 27th November and 4th December 2024 - BOOK NOW
Can't make these dates? Get in touch to discuss alternatives!
Get in touch to find out more or Book Online Now
Module 1
Understanding Leadership:
• Understand the roles and responsibilities of being a leader
• Leadership models, behaviours and sources of power
• Discover your own personal leadership style and how to develop appropriate leadership behaviours
Module 2
Management Communication:
• Understand the communication cycle and its relevance in effective management.
• Understand the important of tone, language and level of formality and assess verbal versus written forms of communication
• Discuss the impact of digitalisation when communicating to your team and the measures of success for digital communication
• Analyse your own communication skills and identify your strengths and areas for improvement.
Module 3
Understanding Performance Management & Motivating the Work Team:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs
Module 4
Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records
Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the enrolment stage.
Delegates will be required to attend all 4 training days.
Get in touch to find out more or Book Online Now
| Benefits to the Business | Benefits to the Delegate |
| Build effective and confident line managers who support their team | Gain a new range of management skills to perform the role effectively |
| Retain staff thanks to managers managing the team well | Motivate and engage the team to achieve goals |
| Avoid costs from low quality managerial behaviour | Build confidence in coaching colleagues’ work, skills and behaviour |
| Ensure a motivated team with high productivity | See the bigger picture about the department’s performance |
