You'll need to complete the eight modules which are delivered two per day over a morning and afternoon session; so that's four sessions you'll need to attend.

Dates:

7th, 14th, 21st and 28th February 2024 - BOOK NOW 

Modules 1

Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles

Workplace Communication
• Understand the importance of effective communication
• Know when and how to use different methods of communication 
• Understand the importance of maintaining accurate records of communication

Modules 2

Developing the Work Team
• What are teams?: Their importance and behavioural characteristics of a good team
• Forming to Performing: Understanding Tuckman's model of team work
• Understanding the positives and negatives of the team

Understanding Training and Coaching
• Identifying and meeting different training needs in the workplace
• Becoming a confident coach to support the team
• Evaluating your training and coaching ability 

Modules 3

Improving Performance of the Work Team 
• The organisation's requirements in relation to team performance
• Addressing team performance with SMART objectives
• Using motivation to improve performance

Planning and Monitoring Work:
• Understanding effective planning and monitoring
• Monitoring a team’s performance
• Allocating work
• Working within the organisational guidelines

Modules 4

Understanding Change in the Workplace:
• Reasons for change 
• Dealing with different attitudes to change in the workplace
• Implementing, supporting, and maintaining change in the workplace

Understanding Mental Health in the Workplace:
• Understanding how to be mentally healthy
• Impact of Mental Health issues in the workplace
• Ways to approach team members who may need support

Assessment for this course is by a set of short-answer questions to be written following each day of the course and submitted weekly.

Delegates will be required to attend all 4 training sessions.