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Thursday, 27 March 2025 15:30

Change Management; Getting it Right

Change is an inevitable part of running a business, but in today's climate of global uncertainty, rising costs, and shifting market dynamics, it’s becoming less of a choice and more of a necessity. Whether it's downsizing, restructuring, digitising systems, or adopting new ways of working, organisations across the UK are having to adapt more rapidly than ever.

For businesses, this means having a robust and effective change management process in place isn’t a nice-to-have—it’s essential. Poorly handled change can cause confusion, resentment, and disengagement, while well-managed change can lead to a stronger, more united team that’s ready to take on whatever comes next.

What Change Might Look Like in 2025

Change within organisations this year could be influenced by many things or take many forms:

  • Redundancies or restructuring to reduce costs
  • Adoption of AI and automation to increase efficiency
  • Shifts in leadership or ownership
  • Cultural or behavioural change in response to internal challenges
  • New systems or technology rollouts

Given the current economic pressures — a faltering economy, countrywide job losses and external factors such trade war tariffs and the continuing uncertainty in Ukraine — most businesses should at least be in a state of preparedness and ready to implement some form of change over the coming months. Simply knowing that change is needed isn’t enough. We need to be ready to manage change effectively.

Change can go disastrously wrong when it’s poorly communicated, rushed, or imposed without consultation. One real-life example is the 2021 rebranding of Royal Mail’s parent company to “International Distributions Services”, which was met with confusion and derision from employees and the public alike. The change was implemented without engaging staff or clearly explaining the reasoning or benefits. Morale plummeted, and the organisation faced further internal unrest during subsequent strikes.

In the private sector, a common mistake is announcing reorganisations with little notice or support, creating anxiety and a sense of instability that leads to staff attrition, mistrust, and a drop in productivity.

Effective change management is not just about telling people what’s happening—it’s about bringing them with you on the journey. The key principles of good change management include:

  • Early and honest communication – Explain the reason for the change, what the process will look like, and what the desired outcomes are.
  • Involving employees at all levels – Ask for input, encourage ideas, and allow teams to help shape the solution. People are more likely to embrace change if they feel ownership over the process.
  • Supporting those affected – Offer training, coaching, and emotional support to those whose roles may change or disappear.
  • Creating opportunities for collaboration – Change can foster new relationships and creative problem solving, especially when teams are encouraged to work together on solutions.

When done well, even a negative trigger for change—such as financial pressure or falling performance—can be turned into a positive opportunity for growth. Employees who feel included, respected, and heard are more likely to engage with the new direction, and a shared sense of purpose can bring a renewed sense of cohesion to the workforce.

Plan Now, Thrive Later

The organisations that succeed during periods of uncertainty are those that take a strategic and planned approach to change. Rather than reacting in panic, they look at the big picture, involve the right people, and prepare their teams for the road ahead.

At HR Champions Ltd, we provide training and development solutions that equip managers with the skills and confidence to lead through change. Our programmes cover the key elements of effective change management, including communication strategies, emotional intelligence, and how to support individuals and teams through uncertain times.

If you're facing change in your organisation, or if you want to be ready for it when it comes, get in touch with HR Champions today. We can help you design a training and support programme that ensures your managers are prepared to guide your people through change safely, positively, and effectively.

Change is coming. Make sure you’re ready for it. Call us on 01452 331331, complete the contact form.

 

  

Read 261 times Last modified on Thursday, 27 March 2025 17:23
More in this category: « Right to Try: Risks and Rewards

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After 25 years providing first class HR and Employment Law support and advice to UK businesses, HR Champions have pivoted in our business model, moving away from HR to concentrate solely on delivering excellent management and soft skills training.

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