This is a non-accredited two-day course designed to provide the fundamental management skills and know-how for employees stepping up and transitioning to a Team Leader or supervisory role. Learn ILM standard tried and tested managerial practices and recognised techniques to enable your new Team Leader to get the most from their team, but without the formalities of an awarding body.
Managing others to deliver the business goals and objectives requires a set of skills that cannot be substituted by enthusiasm and dedication and this course sets the foundations for effective management.
Day 1
Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles
Workplace Communication
• Understand the importance of effective communication
• Know when and how to use different methods of communication
• Understand the importance of maintaining accurate records of communication
Day 2
Developing the Work Team
• What are teams?: Their importance and behavioural characteristics of a good team
• Forming to Performing: Understanding Tuckman's model of team work
• Understanding the positives and negatives of the team
Understanding Training and Coaching
• Identifying and meeting different training needs in the workplace
• Becoming a confident coach to support the team
• Evaluating your training and coaching ability
Course Dates: 3rd and 17th April 2025
Session Times per day:
09:00am- approx. 12:30pm
13:15pm- approx. 17:00pm
Email training@hrchampions.co.uk or call 01452 331 331 to find out more.