First Time Managers: Know the Essentials

Rewarding a high performing employee with a promotion to manage their peers is a widely accepted business practice. However, the transition from successful employee to successful manager isn’t as straightforward as a new job title and a pay rise. Your best salesperson can become your worst sales manager because they don’t possess what is a completely new set of skills. According to a CIPD report, 60% of first-time managers fail because the skill set required is entirely different to what their old job involved. Our Accidental Managers workshop prepares new managers for success by providing the relevant skills to effectively manage, motivate and lead their team.

Build confidence to get the job done right the first time

Who should attend?

This one-day course is suitable for new and aspiring managers who want to learn the essential skills to be effective in their new role. We also offer an Accredited 4-day Qualification which goes into more depth and provides a qualification that can further support your team's management development and be built upon through their management careers.

Next course dates:

  • 16th July, 09:00am-16:00pm, via zoom Book Now

Course Content

  • Module 1 - Understanding the Fundamental Characteristics of Leadership
  • Module 2 - Effective Communication
  • Module 3 - How to get the best out of your team



Benefits to the Business Benefits to the Delegate
Build a capable management team Build your confidence during transition from team member to manager
Retain your best talent through investment  Earn respect from employees through effective managerial behaviour
Create a smooth transition from employee to manager minimising inefficiency Feel competent and ready to take on the challenge of people management 
Ensure that good working relationships remain when an employee becomes a manager Skills and knowledge are immediately implementable 
See a return on investment as managers are immediately effective  


To find out more about this course or to book on, just get in touch