Level 2 Certificate In Leadership And Team Skills

Managing others to deliver the business goals and objectives requires a set of skills that cannot be substituted by enthusiasm and dedication. This four-day course provides the essential management skills and know-how for employees stepping up and transitioning to a Team Leader or supervisory role. It will impart tried and tested managerial practices and recognised techniques to enable your new Team Leader to get the most from their team.

Accredited by the ILM, delegates will achieve a a widely recognised qualification upon which they
can build and progress.

Course Dates:
26th September, 3rd, 10th, 24th October 2024

Session Times:
09:00am- approx. 12:30pm
13:15pm- approx. 17:00pm

Email training@hrchampions.co.uk or call 01452 331 331 to find out more.

*If you would like to more spaces than available or if the event is displaying as full, please contact us*

26,Sep,2024 -  24,Oct,2024
09:00:00 -  17:00:00
Registration options:
Ticket Name Ticket Price Qty
Standard Ticket
NOTE - Registration costs are charged in addition to the course cost
£ 1,350.00

Additional options:
ILM Registration Fees
If you would like the ILM accreditation, please choose this option
£ 128.00
Check this box if registering a group

Event description:


 Day 1

Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles

Workplace Communication
• Understand the importance of effective communication
• Know when and how to use different methods of communication 
• Understand the importance of maintaining accurate records of communication

Day 2

Developing the Work Team
• What are teams?: Their importance and behavioural characteristics of a good team
• Forming to Performing: Understanding Tuckman's model of team work
• Understanding the positives and negatives of the team

Understanding Training and Coaching
• Identifying and meeting different training needs in the workplace
• Becoming a confident coach to support the team
• Evaluating your training and coaching ability 

Day 3

Improving Performance of the Work Team 
• The organisation's requirements in relation to team performance
• Addressing team performance with SMART objectives
• Using motivation to improve performance

Planning and Monitoring Work:
• Understanding effective planning and monitoring
• Monitoring a team’s performance
• Allocating work
• Working within the organisational guidelines

Day 4

Understanding Change in the Workplace:
• Reasons for change 
• Dealing with different attitudes to change in the workplace
• Implementing, supporting, and maintaining change in the workplace

Understanding Mental Health in the Workplace:
• Understanding how to be mentally healthy
• Impact of Mental Health issues in the workplace
• Ways to approach team members who may need support

Assessment for this course is set by a set of short-answer question papers to be written following each day of the programme and a multiple-choice examination. 

Delegates will be required to attend all 4 training sessions.


Organizer Details


HR Champions provide first class HR and Employment Law support and advice to UK businesses; operationally and strategically. If you're an employer you'll potentially need some, if not all, of the services we offer.

We deliver excellent management and soft skills training suitable for all organisational levels. We are ILM and City & Guild accredited and Ken Blanchard approved.  





We are located in Gloucester in the West of the UK close to the M4 and M5 corridors. For a precise map and directions find us on Google Maps

We have clients all over the UK but predominantly within about an hour's drive time of our offices; in Gloucestershire, South Gloucestershire, Worcestershire, Bristol and Swindon & Wiltshire.