Level 3 Certificate In Leadership And Management

Effective Line Managers are able to maximise their team’s performance by recognising individual team
member’s capability for any given task and applying appropriate management techniques. This four day course will provide managers with the skills and know-how to develop their own high performing team, who can confidently deliver the organisational objectives. ILM accredited, this is an engaging and participative course that encourages group debate and discussion.

Course Dates:

13th, 20th, 27th November and 4th December 2024

Session Times:
09:00am- approx. 12:30pm
13:00pm- approx. 17:00pm

Email training@hrchampions.co.uk or call 01452 331 331 to find out more.

*If you would like to more spaces than available or if the event is displaying as full, please contact us*

13,Nov,2024 -  04,Dec,2024
09:00:00 -  17:00:00
Registration options:
Ticket Name Ticket Price Qty
Standard Ticket
NOTE - ILM registration cost is required in addition to the course cost
£ 1,350.00

Additional options:
ILM Registration Fee
If you would like the ILM accreditation, please choose this option
£ 142.00
Check this box if registering a group

Event description:

Day 1

Understanding Leadership:
• Understand the roles and responsibilities of being a leader
• Leadership models, behaviours and sources of power
• Discover your own personal leadership style and how to develop appropriate leadership behaviours

Day 2

Management Communication:
• Understand the communication cycle and its relevance in effective management.
• Understand the important of tone, language and level of formality and assess verbal versus written forms of communication
• Discuss the impact of digitalization when communicating to your team and the measures of success for digital communication
• Analyse your own communication skills and identify your strengths and areas for improvement.

Day 3

Understanding Performance Management & Understanding how to Motivate to Improve Performance:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Day 4

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Completion of this course entails delegates submitting 4 assignments and 1 SAQ paper within the deadlines communicated at the sign-up and start of each course. Typically this is one draft assignment per week and the final submissions for all 4 assignments within 1 week of the last tutor day. Delegates will be required to attend all 4 training days.


Organizer Details


HR Champions provide first class HR and Employment Law support and advice to UK businesses; operationally and strategically. If you're an employer you'll potentially need some, if not all, of the services we offer.

We deliver excellent management and soft skills training suitable for all organisational levels. We are ILM and City & Guild accredited and Ken Blanchard approved.  





We are located in Gloucester in the West of the UK close to the M4 and M5 corridors. For a precise map and directions find us on Google Maps

We have clients all over the UK but predominantly within about an hour's drive time of our offices; in Gloucestershire, South Gloucestershire, Worcestershire, Bristol and Swindon & Wiltshire.