ILM Level 3 Certificate in Leadership Specialising in HR Topics

This flagship programme combines both of our specialisms; outstanding HR practices and first rate Management Development Training. It’s the perfect short course for those who manage the HR responsibilities within an organisation but who have had little or no formal training. Integrating case studies and the latest thinking in Employment Law, it also makes a great refresher course for anyone who has held or is returning to an HR role. And of course it is accredited by the Institute of Leadership & Management.

Current course dates:

30th September, 7th, 14th, 21st October (Worcestershire)

Get in touch to find out more.

Day 1

Planning & Monitoring Work
Develop an understanding of effective planning and monitoring of work as required with the team. Understand how to monitor a team’s performance against the plan and how to allocate work. Know how to work within the organisational guidelines to achieve team goals

Recruitment & Selection in the Workplace
Understand the basic legal aspects of recruitment. Learn how to prepare job descriptions and person specifications and use these to shortlist applicants. Methods of advertising vacancies, including the use of digital channels such as LinkedIn, internally and externally, and how to select the most appropriate for a variety of posts. Preparation for selection interviews to ensure impartiality and optimum decision, interviewing techniques and alternative methods for selecting the most suitable applicant. Individuals will discuss the use of digital HR systems to improve the recruitment process within the organisation.

Day 2

Managing Equality & Diversity in your own area
Be able to evaluate and influence the management of equality and diversity law, legislation and internal policies within own area of responsibility.

Day 3

Understanding Discipline in the Workplace
Discuss organisational employment policies to support the disciplinary process. e.g. relating to time-keeping, absenteeism, conduct, performance, attitude and behaviour. Legal aspects of disciplinary processes. Interpersonal behaviour and support skills to maintain discipline at work. The importance of record keeping and other means to support and monitor the disciplinary process.

Understand Conflict Management in the Workplace
To develop knowledge and understanding of managing conflict and supporting individuals and managers through difficult situations.

Day 4

Understanding Good Practice in Workplace Coaching
The nature and role of Coaching in the workplace will be covered along with the behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models. Differences between Coaching and Line manager responsibilities and importance of coaching records.




HR Champions provide first class HR and Employment Law support and advice to UK businesses; operationally and strategically. If you're an employer you'll potentially need some, if not all, of the services we offer.

We deliver excellent management and soft skills training suitable for all organisational levels. We are ILM and City & Guild accredited and Ken Blanchard approved.  




We are located in Gloucester in the West of the UK close to the M4 and M5 corridors. For a precise map and directions find us on Google Maps

We have clients all over the UK but predominantly within about an hour's drive time of our offices; in Gloucestershire, South Gloucestershire, Worcestershire, Bristol and Swindon & Wiltshire.

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