ILM Level 3 Certificate in Leadership Specialising in HR Topics

This flagship programme combines both of our specialisms; outstanding HR practices and first-rate Management Development Training. It’s the perfect short course for those who manage the HR responsibilities within an organisation, but who have had little or no formal training. Integrating case studies and the latest thinking in Employment Law, it also makes a great refresher course for anyone who has held or is returning to an HR role. And of course it is accredited by the Institute of Leadership & Management.

Day 1
Understanding the Management Role in Performance Management: You’ll learn about the different levels of management within organisations, how different management styles and culture effect situations and individuals; the differences between management and leadership and the benefits and impact of a range of management styles. Formal and informal personal development features in this module including using self-assessment and feedback.
Understanding Performance Management in Practice: The first line manager’s responsibilities for managing team, individual performance and meeting objectives. How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives. Setting, measuring performance standards and why poor performance occurs.

Day 2

Recruitment and Selection in the Workplace: Understand the basic legal aspects of recruitment. Learn how to prepare job descriptions and person specifications, and use these to shortlist applicants. Methods of advertising vacancies, internally and externally, and how to select the most appropriate for a variety of posts. Preparation for selection interviews to ensure impartiality and optimum decision making, interviewing techniques and alternative methods for selecting the most suitable applicant.
Inductions and Coaching in the Workplace: The advantages of new team members and the purpose of induction, effective integration and performance. Company procedures and support systems. Differences between coaching and training. Coaching techniques including the use of constructive feedback to promote positive attitudes.

Day 3

Understanding Discipline in the Workplace: Discuss organisational employment policies to support the disciplinary process, in relation to time-keeping, absenteeism, conduct, performance, attitude and behaviour. The legal aspects of disciplinary processes. Interpersonal behaviour and support skills to maintain discipline at work. The importance of record keeping and other means to support and monitor the disciplinary process.
Planning Change: PESTEL and SWOT analyses. Identifying human and financial factors to plan change in an organisation. The principles of change management, and methods for planning change.

Delegates are required to submit five written assignments of approximately 800 - 1200 words demonstrating their understanding and application of the course subject matter, within four weeks of the final day of tutoring.




HR Champions provide first class HR and Employment Law support and advice to UK businesses; operationally and strategically. If you're an employer you'll potentially need some, if not all, of the services we offer.

We deliver excellent management and soft skills training suitable for all organisational levels. We are ILM and City & Guild accredited and Ken Blanchard approved.  




We are located in Gloucester in the West of the UK close to the M4 and M5 corridors. For a precise map and directions find us on Google Maps

We have clients all over the UK but predominantly within about an hour's drive time of our offices; in Gloucestershire, South Gloucestershire, Worcestershire, Bristol and Swindon & Wiltshire.