ILM Level 4 Certificate in Leadership, Specialising in HR Topics

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Our Level 4 Award for HR practitioners focuses towards the strategic aspects of Human Resources within an organisation. It explores how best-practice operational elements of HR can be applied across management tiers, thereby developing a positive organisational culture that breeds motivation and constant improvement. This course is a natural progression for delegates who have successfully implemented the Level 3 Award specialising in HR or who are ready to progress from a solely operational HR role. The course is accredited by the Institute of Leadership & Management; as you would expect.

Day 1
Developing People in the Workplace: This module is centred around the people within an organisation; how they are managed, assessed and developed. You will discuss the expectations and requirements of employees including work/life balance. In developing employees there will be a need to establish learning styles and the range of training and development opportunities available. You will also examine mechanisms and techniques for appraisals and providing appropriate feedback to individuals.

Day 2
Motivating People in the Workplace: Theories of motivation, including ‘content’ and ‘process’ theories, and their application to teams and individuals. Factors affecting performance and motivation. Assumptions about human behaviour and the limitations of traditional theories of motivation. Individual motivation vs team motivation and potential conflicts. Incentive systems. Theories of motivation and their application to teams and individuals. Measures for evaluating performance.

Day 3
Managing Stress & Conflict in an Organisation: Delegates will develop an understanding of the signs of stress and conflict in their own organisation and be to help managers to deal with any issues in their own teams. The course will include looking at risk assessments, the causes of conflict and interpersonal friction and how to handle it, the responsibility around bullying and harassment and the disciplinary and grievance process as well as legal implications.

Day 4

Managing Mental Health in the Workplace: Examines organisational approaches to mental health including policies and strategies for mental health support. Objective assessment of reasonable adjustments and mechanisms to provide appropriate feedback to individuals. Communication styles, confidentiality agreements and behavioural adjustment. Promoting positive mental health.

Delegates are required to submit five written assignments of approximately 1200 - 1500 words demonstrating their understanding and application of the course subject matter, within four weeks of the final day of tutoring.