Online Level 4 People & Wellbeing

This version of the ILM Level 4 Certificate in Leadership & Management focuses on managing individuals within an organisation and supporting their wellbeing; particularly poignant during the current crisis. It explores how best-practise approaches to mental health and stress management will support  employees, thereby developing a positive organisational culture that breeds motivation, constant improvement, and drives performance in an organisation.

You'll need to complete the four modules which are delivered one per day over a morning and afternoon session; so that's four sessions you'll need to attend, but you can do them in any order.

Upcoming webinar course dates (Cover all 4 modules in any order):

Thursday 7th May - Module 3: Managing Stress & Conflict in the Workplace
Thursday 14th May - Module 4: Developing People in the Workplace
Thursday 21st May - Module 1: Managing Mental Health in the Workplace
Thursday 28th May - Module 2: Individual Mental Toughness
Thursday 4th June - Module 3: Managing Stress & Conflict in the Workplace
Thursday 11th June - Module 4: Developing People in the Workplace

Get in touch to find out more.

Module 1

Managing Mental health in the Workplace:
• Organisational approaches to mental health including policies and strategies for mental health support
• Objective assessment of reasonable adjustments and mechanisms to provide appropriate feedback to individuals
• Communication styles, confidentiality agreements and behavioural adjustment
• Promoting positive mental health

Module 2

Individual Mental Toughness:
• The importance and implications of mental toughness.
• Where mental toughness makes a difference – performance, wellbeing, positive behaviours, and aspiration
• Effective goals setting and developing an action plan
• Discuss the potential implementation of digital aspects to support workload management

Module 3

Understanding Stress Management in the Workplace:
• Identifying the causes and impacts of stress at work and to spot the symptoms of stress in yourself and in others
• Management responsibilities regarding workplace stress, including practical stress management techniques
• Available channels of support and how these can be accessed and applied, including counselling and mentoring

Module 4 

Developing People in the Workplace:
• Examining the expectations and requirements of people
• Diversity in the workplace
• Understanding the causes of conflict
• Managing career development
• Methods of ensuring fair and objective assessment/appraisal, and mechanisms to provide appropriate feedback to individuals
• Developing a culture of learning

Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the sign-up and start of each course. Typically this is one draft assignment per week and the final submissions for all 4 assignments within 4 weeks of the last tutor day. Delegates will be required to attend all 4 sessions.


This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area. 

More in this category: Online Level 3 HR for Managers »