Online Level 3 HR for Managers

This programme combines both HR practices and first-rate Management Development Training. It’s the perfect short course for managers at any level that have some HR responsibilities within an organisation but who have had little or no formal training. Covering areas such as recruitment, disciplinaries, inductions, and performance management, it also makes a great refresher course for anyone who has held or is returning to an HR role. 

You'll need to complete the six modules listed below which are delivered one/two per day. The days comprise of two sessions (morning/afternoon); so that's four days you'll need to attend, but you can do them in any order.

Modules are being delivered on the dates below, comprising a morning and afternoon session:

Wednesday 13th May - Module 4: Understanding Good Practice in Workplace Coaching
Friday 22nd May - Module 1: Managing Equality and Diversity in Own Area
Wednesday 27th May - Module 2/3: am. Recruitment and Selection in the Workplace / pm. Inductions & Performance Management
Wednesday 3rd June - Module 5/6: am. Understanding Discipline in the Workplace / pm. Understanding Conflict Management in the Workplace

Get in touch to find out more.

Day 1

Equality and Diversity (Employment Legislation):
• Understand the employment legislation that underpins recruiting & employing people
• Evaluating and influencing the management of equality and diversity law, legislation and internal policies

Day 2

Recruitment & Selection in the Workplace:
• How to prepare job descriptions and person specifications and use these to shortlist applicants
• Methods of advertising vacancies, including the use of digital channels
• Preparation for interviews to ensure impartiality and optimum

Inductions & Performance Management:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Day 3

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Day 4

Understand Conflict Management in the Workplace:
• Develop knowledge and understanding of managing conflict
• Supporting individuals and managers through difficult situations

Understanding Discipline in the Workplace:
• Discuss organisational employment policies to support the disciplinary process
• Legal aspects of disciplinary processes
• Interpersonal behaviour and support skills to maintain discipline at work
• The importance of record keeping and other means to support and monitor the disciplinary process

Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the sign-up and start of each course. Typically this is one draft assignment per week and the final submissions for all 4 assignments within 4 weeks of the last tutor day. Delegates will be required to attend all 4 training days.


This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area.