Leadership Training

Now, more than ever, businesses need leadership


Our programme of fully funded, Leadership & Management training courses continues online. Maintain engaged and motivated employees who can demonstrate self-leadership and confidently lead others. 

SMEs in the Worcestershire, Swindon & Wiltshire and Bristol & West of England LEP areas can benefit from our range of ILM accredited, Leadership & Management courses providing skills and knowledge that can be immediately applied in the work environment.

Expect the same engaging and motivating content as our classroom based courses, modified for online and delivered by our experienced and dedicated training team.

The Skills Support for the Workforce (SSW) is co-financed by the European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA).


Course Schedule

Contact us on 01452 331331 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. 

Owing to Covid-19 restrictions, courses will be delivered over online conferencing platforms. Each day's learning will be delivered as 2 sessions of between 2 and 3 hours each; one in the morning from approximately 9.30am and one in the afternoon from 1.30pm. Delegates require an Internet connected device with video and audio capability such as a laptop, iPad or tablet computer.


Course Dates

ILM Level 3 Leadership and Management

Thursday 29th October 2020 
Thursday 5th November 2020
Thursday 12th November 2020
Thursday 26th November 2020

ILM Level 2 Leadership and Team Skills

Tuesday 3rd November 2020
Tuesday 10th November 2020
Tuesday 17th November 2020 
Tuesday 24th November 2020

City and Guilds Level 2 Customer Service

Thursday 5th November 2020
Thursday 12th November 2020
Thursday 19th November 2020
Thursday 26th November 2020

ILM Level 2 Leadership and Team Skills

Wednesday 11th November 2020
Wednesday 18th November 2020
Wednesday 25th November 2020
Wednesday 2nd December 2020 

ILM Level 3 Leadership and Management

Tuesday 1st December 2020
Tuesday 8th December 2020
Tuesday 12th January 2021
Tuesday 19th January 2021

ILM Level 4 Leadership and Wellbeing Management 

Wednesday 2nd December 2020 
Wednesday 9th December 2020
Wednesday 13th January 2021
Wednesday 20th January 2021

ILM Level 2 Leadership and Team Skills

Thursday 3rd December 2020
Thursday 10th December 2020
Tuesday 15th December 2020
Thursday 17th December 2020

ILM Level 2 Leadership and Team Skills

Thursday 7th January 2021
Thursday 14th January 2021
Thursday 21st January 2021
Thursday 28th January 2021

One of our most popular training programmes, this course provides excellent fundamental training for those aspiring to become new supervisors/team leaders or those who are already in a supervisory role but who have had little or no formal training. Even those who have held a management position for some time…
This City & Guilds accredited course enables individuals to develop appropriate knowledge, understanding of the principles and delivery of effective customer service and enables the learners to develop and apply the practical skills required to support the customer service environment. You'll need to complete the eight modules which are delivered…
The Leadership & Management Certificate is a comprehensive four-day qualification for line managers who are serious about their management responsibilities. For those who want to manage their department or business area to deliver today’s targets, and want to learn about working with a digital mindset. For aspiring, new, and experienced…
This programme combines both HR practices and first-rate Management Development Training. It’s the perfect short course for managers at any level that have some HR responsibilities within an organisation but who have had little or no formal training. Covering areas such as recruitment, disciplinaries, inductions, and performance management, it also…
This version of the ILM Level 4 Certificate in Leadership & Management focuses on managing individuals within an organisation and supporting their wellbeing; particularly poignant during the current crisis. It explores how best-practise approaches to mental health and wellbeing management in supporting employees, thereby developing a positive organisational culture that…