ILM Level 2 Certificate In Leadership & Team Skills

This thorough four-day course provides excellent fundamental training for those aspiring to become new supervisors and team leaders.

11,Jun,2019 -  02,Jul,2019
09:00:00 -  17:00:00
Registration options:
Ticket Name Ticket Price Qty
Funded (for qualifying businesses in Bristol, Wiltshire, & Worcestershire) Free Registration
Non-funded (for non-qualifying businesses)
NOTE - ILM registration cost is required in addition to the course cost
£ 599.00

Additional options:
ILM Registration Fee
Only required for non-funded delegates
£ 104.00

Event description:

This thorough four-day course provides excellent fundamental training for those aspiring to become new supervisors and team leaders or those who are already in a supervisory role, but who have had little or no formal training. Experienced managers will also find many of the modules beneficial to formalise their leadership skills and as a refresher for recognised managerial methods that may have become overlooked.

Accredited by the Institute of Leadership & Management, the course includes the following:

Day 1
Leading Your Work Team: Develop an understanding of leading your team, and the difference between leadership and management. Understand a range of leadership styles, their benefits and potential impact on individuals and performance.
Workplace Communication: The importance of effective commu nication and why clear and effective communication is essential in the workplace. Methods and their optimal use when communicating with the team. Understand the importance of maintaining accurate records of communication.
Day 2
Setting Team Objectives: Setting SMART objectives both personally and organisationally. Time management and monitoring techniques to ensure plans are achieved. Feedback gathering for future improvement.
Understanding Training and Coaching: Identifying coaching vs training needs. Appropriate training techniques. Planning and preparing coaching sessions. Demonstrate coaching techniques. Describe record keeping for coaching sessions. Be able to reflect upon and review own coaching activities.
Day 3
Improving the Performance of the Work Team: Delegates will develop an understanding of the organisational goals of the team and how to motivate the team and team members to achieve these.
Developing the Work Team: Understand the definition of a workplace team using examples of typical team structures. Using an outline of team roles and responsibilities when leading the team. Learn to utilise simple job instruction techniques
Day 4
Understanding Change in the Workplace: Delegates will recognise potential internal and external reasons for change in the workplace. They will understand team member’s attitudes and responses to change and how to overcome the culture and individual barriers to change.
Planning and Monitoring Work: Develop an understanding of effective planning and monitoring of work as required with the team. Understand how to monitor a team’s performance against the plan and how to allocate work. Know how to work within the organisational guidelines to achieve team goals.


Delegates wishing to gain the ILM Level 2 Certificate in Leadership & Team Skills qualification can do so by successfully completing a reflective review. This will be explained during the programme. An additional ILM registration fee of £95 is required (additional fee not required for funded places)

NB: If the course is fully booked by the time of your enquiry, please call 01452 331331 and we will arrange for you to be booked on to the next available course.


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Location Details

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HR Champions provide first class HR and Employment Law support and advice to UK businesses; operationally and strategically. If you're an employer you'll potentially need some, if not all, of the services we offer.

We deliver excellent management and soft skills training suitable for all organisational levels. We are ILM and City & Guild accredited and Ken Blanchard approved.  




We are located in Gloucester in the West of the UK close to the M4 and M5 corridors. For a precise map and directions find us on Google Maps

We have clients all over the UK but predominantly within about an hour's drive time of our offices; in Gloucestershire, South Gloucestershire, Worcestershire, Bristol and Swindon & Wiltshire.