This 6-day programme provides excellent fundamental training for those aspiring to become new supervisors/team leaders or those who are already in a supervisory role but who have had little or no formal training.
Course Dates:
1st, 8th, 15th, 22nd, 29th September and 6th October 2022
Session Times:
09:00am- approx. 12:30pm
13:15pm- approx. 17:00pm
Email info@hrchampions.co.uk or call 01452 331 331 to find out more.
*If you would like to more spaces than available or if the event is displaying as full, please contact us*
Event description:
Day 1
Personal Effectiveness:
• Importance of effective time management for self and achieving team goals
• How to manage own stress including simple management techniques
• How to contribute to a positive workplace environment
• Dealing with difficulties arising from differentiating values and expectations
Day 2
Personal Effectiveness:
• Importance of effective communication and methods, including digital methods
• Importance of maintaining accurate records of communication
Difficult Conversations:
• How communication can be used to solve problems and reduce likelihood of conflict
• Factors that influence human responses in conflict situations
• How to assess and reduce risk in conflict situations
• How to communicate effectively and de-escalate conflict in emotive situations
• Good practice to follow after resolution of conflict situations
Day 3
Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles
Planning and Monitoring Work:
• Understanding effective planning and monitoring
• Monitoring a team’s performance
• Allocating work
• Working within the organisational guidelines
Day 4
Improving the Performance of the Work Team:
• Understanding the organisational goals of the team
• How to motivate the team and team members
• Holding the individual & team accountable for goals
Understanding Mental Health in the Workplace:
• Understanding how to be mentally healthy
• Impact of Mental Health issues in the workplace
• Ways to approach team members who may need support
Day 5
Understanding Change in the Workplace:
• Potential internal and external reasons for change in the workplace
• Team member’s attitudes and response to change
• How to overcome the culture and individual barriers to change
Building an Awareness of Waste Management:
• Awareness of waste management techniques and strategies
• Impact of industry waste upon the environment
• Good practices and what the benefits are of employing them
Day 6
Developing the Work Team:
• Definition of a workplace team & team structures
• Team roles and responsibilities
• Simple job instruction techniques
Understanding the Induction of New Staff in the Workplace:
• Importance of an effective induction, including the legal aspects
• Recording individual progress during induction
• Evaluation of induction process
Assessment for this course is set by a set of short-answer question papers to be written following each day of the programme and a multiple-choice examination.
Delegates will be required to attend all 6 training sessions.
