Level 3 HR for Managers

This programme combines both HR practices and first-rate Management Development Training. It’s the perfect short course for managers at any level that have some HR responsibilities - such as recruitment, disciplinaries, inductions, or performance management - within an organisation but who have had little or no formal training. It also makes a great refresher course for anyone who has held or is returning to an HR role.

Current face-to-face course dates:
We hope that the situation will resume back to normal by this date, however if circumstances continue, the below course will be delivered in webinar style. 

22nd, 30th April and 14th, 21st May 2020 (All Counties - HR Champions Offices, Gloucester, GL1 1JS)

Get in touch to find out more.

Day 1

Employment legislation:
• Understand the employment legislation that underpins recruiting & employing people
• Evaluating and influencing the management of equality and diversity law, legislation and internal policies

Day 2

Recruitment & Selection in the Workplace:
• How to prepare job descriptions and person specifications and use these to shortlist applicants
• Methods of advertising vacancies, including the use of digital channels
• Preparation for interviews to ensure impartiality and optimum

Inductions & Performance Management:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Day 3

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Day 4

Understand Conflict Management in the Workplace:
• Develop knowledge and understanding of managing conflict
• Supporting individuals and managers through difficult situations

Understanding Discipline in the Workplace:
• Discuss organisational employment policies to support the disciplinary process
• Legal aspects of disciplinary processes
• Interpersonal behaviour and support skills to maintain discipline at work
• The importance of record keeping and other means to support and monitor the disciplinary process

Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the sign-up and start of each course. Typically this is one draft assignment per week and the final submissions for all 4 assignments within 4 weeks of the last tutor day. Delegates will be required to attend all 4 training days.


This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area.