Level 3 Certificate in Coaching

This intensive programme is designed for first line managers to enable them to develop the tools, knowledge and confidence to coach people as part of their normal working role. This course is run as a three day programme, with additional on the job coaching delivery to be carried out in the workplace by the delegate, with telephone support and on site coaching provided by the trainer.

Current course dates:

*New dates and location pending


Get in touch to find out more.

Benefits for you:
• Know what it takes to be an effective coach in your workplace
• Understand how coaching works – learn a coaching model, and the tools and techniques to support it
• Put your new skills into practice in your job – carry out supervised coaching sessions
• Analyse, assess and plan to improve your own coaching ability

Benefits for your business:
• Implement coaching to improve performance in your organisation
• Ensure the managers you develop as coaches are properly equipped with the skills, knowledge and ethical understanding they need
• Develop a coaching culture in your organisation by developing your managers as truly effective coaches


Topics covered:
Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Undertaking Coaching in the Workplace:
• Plan and carry out at least 6 hours of coaching for a deeper level of skills and experience• How to carry out planning
• Practice in running a coaching session

Reflecting on Workplace Coaching Skills:
• Tools to analyse and improve their own performance as a coach


This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area.