You'll need to complete the four modules which are delivered one per day over a morning and afternoon session; so that's four sessions you'll need to attend.

Upcoming webinar course dates:

• 8th, 15th, 22nd, 29th September 2021
• 7th, 14th, 21st, 28th October 2021

Get in touch to find out more or book online now

Module 1

Managing Mental health in the Workplace:
• Organisational approaches to mental health including policies and strategies for mental health support
• Objective assessment of reasonable adjustments and mechanisms to provide appropriate feedback to individuals
• Communication styles, confidentiality agreements and behavioural adjustment
• Promoting positive mental health

Module 2

Individual Mental Toughness:
• The importance and implications of mental toughness.
• Where mental toughness makes a difference – performance, wellbeing, positive behaviours, and aspiration
• Effective goals setting and developing an action plan
• Discuss the potential implementation of digital aspects to support workload management

Module 3

Developing People in the Workplace:
• Examining the expectations and requirements of people
• Diversity in the workplace
• Understanding the causes of conflict
• Managing career development
• Methods of ensuring fair and objective assessment/appraisal, and mechanisms to provide appropriate feedback to individuals
• Developing a culture of learning

Module 4 

Solving Problems and Making Effective Decisions: 
• How to solve more complex problems that managers may be faced with in the workplace
• How to make informed decisions
• Use of digital solutions to help solve problems

Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the enrolment stage. Typically, this is one assignment per session submitted fortnightly. 

Delegates will be required to attend all 4 training days. 

This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area.