You'll need to complete the six modules listed below which are delivered one/two per day. The days comprise of two sessions (morning/afternoon); you'll need to attend five days in total. 

*New Dates Coming Soon

Get in touch to find out more or book online now

Day 1

Equality and Diversity (Employment Legislation):
• Understand the employment legislation that underpins recruiting & employing people
• Evaluating and influencing the management of equality and diversity law, legislation and internal policies

Day 2

Recruitment & Selection in the Workplace:
• How to prepare job descriptions and person specifications and use these to shortlist applicants
• Methods of advertising vacancies, including the use of digital channels
• Preparation for interviews to ensure impartiality and optimum

Day 3

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Day 4

Inductions & Performance Management:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Understand Conflict Management in the Workplace:
• Develop knowledge and understanding of managing conflict
• Supporting individuals and managers through difficult situations

Day 5

Understanding Discipline in the Workplace:
• Discuss organisational employment policies to support the disciplinary process
• Legal aspects of disciplinary processes
• Interpersonal behaviour and support skills to maintain discipline at work
• The importance of record keeping and other means to support and monitor the disciplinary process

Completion of this course entails delegates submitting 4 assignments and 2 sets of short-answer questions within the deadlines communicated at enrolment stage. Typically, these are to be submitted on a fortnightly basis. 

Delegates will be required to attend all 5 training days. 

This training is available through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in the West of England (Bristol, North Somerset, & South Gloucestershire), Swindon & Wiltshire, & Worcestershire. SSW is cofinanced by the Education and Skills Funding Agency and the European Social Fund. HR Champions Ltd is part of Serco’s network of training providers chosen to deliver the training in your area.