Managing others to deliver the business goals and objectives requires a set of skills that cannot be substituted by enthusiasm and dedication. This four-day course provides the essential management skills and know-how for employees stepping up and transitioning to a Team Leader or supervisory role. It will impart tried and tested managerial practices and recognised techniques to enable your new Team Leader to get the most from their team.
Accredited by the ILM, delegates will achieve a a widely recognised qualification upon which they
can build and progress.
Course Dates:
13th,20th June 4th and 11th July 2024
Session Times:
09:00am- approx. 12:30pm
13:15pm- approx. 17:00pm
Email training@hrchampions.co.uk or call 01452 331 331 to find out more.
*If you would like to more spaces than available or if the event is displaying as full, please contact us*
Event description:
Day 1
Leading Your Work Team:
• Difference between leadership and management
• Understand what leading your team means
• Understand a range of leadership styles
Workplace Communication
• Understand the importance of effective communication
• Know when and how to use different methods of communication
• Understand the importance of maintaining accurate records of communication
Day 2
Developing the Work Team
• What are teams?: Their importance and behavioural characteristics of a good team
• Forming to Performing: Understanding Tuckman's model of team work
• Understanding the positives and negatives of the team
Understanding Training and Coaching
• Identifying and meeting different training needs in the workplace
• Becoming a confident coach to support the team
• Evaluating your training and coaching ability
Day 3
Improving Performance of the Work Team
• The organisation's requirements in relation to team performance
• Addressing team performance with SMART objectives
• Using motivation to improve performance
Planning and Monitoring Work:
• Understanding effective planning and monitoring
• Monitoring a team’s performance
• Allocating work
• Working within the organisational guidelines
Day 4
Understanding Change in the Workplace:
• Reasons for change
• Dealing with different attitudes to change in the workplace
• Implementing, supporting, and maintaining change in the workplace
Understanding Mental Health in the Workplace:
• Understanding how to be mentally healthy
• Impact of Mental Health issues in the workplace
• Ways to approach team members who may need support
Assessment for this course is set by a set of short-answer question papers to be written following each day of the programme and a multiple-choice examination.
Delegates will be required to attend all 4 training sessions.
